Empress of the Universe

Wednesday, March 22, 2006

McDonalds and KFC - How Stupid is This?

I enjoy McDonald's breakfast every once in a while. My favourite is a Sausage McMuffin with egg and 2 hash browns. My favourite drink in the whole wide world is club soda, lots of ice. But not every McD serves club soda; in fact, very few do.

So I end up ordering exactly this: Sausage McMuffin with Egg and 2 hash browns, please.

Twice in the past two weeks the attendant has asked what drink I would like with my order. "No drink," I answer.

"But it's cheaper if you order a drink," she says.


Tonight I went to the KFC drive-thru. "May I take your order?" the attendant asked. "Yes, I'd like a 3 pc meal, please" (I always say please.)

"And what drink would you like with that?"

"Oh, I'm sorry, I don't want a combo," I said. "Just a meal, no drink."

"But it's cheaper to get it with a drink," she says.


How can the same food be cheaper if I order a drink? Doesn't the franchisee have to pay for the syrup, servicing the fountain, the ice, the cup and lid AND the attendant to pour the drink, reducing productivity, and slowing down drive-thru service overall? And I pay LESS?

What business school did these guys go to?

I'm going to start ordering the drink just so I can pay less. Then I'm gonna leave it on the curb just outside the drive thru.

Let's add an additional cost -- now the lot and lobby worker has more garbage to pick up.

How stupid is that?

(c) Michelle Henderson
aka Empress of the Universe

Online at www.empressgallery.com


Blogger KT said...

Yeah I know that's always confuzzling to the mind. Maybe one of those mysteries we'll never figure out!

6:22 PM  
Anonymous Jessica L said...

Hey, Auntie. Your site makes me chortle, I like this one. See you soon,
Love Jess

10:05 PM  

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